Tuesday, April 9, 2013

How Learning Impacts Decision Making


Ashley Bayoff


     Learning and decision-making are two very important skills to have in an organization. Since the business world is always evolving, it is best to keep your knowledge up to date with the latest and newest ideas. We are never too old to learn new things and this is especially true in a business. Learning has a significant impact on decision-making. Decision-making involves the thought process of selecting the best choice from available options. This makes a lot of sense since employees in a business can make appropriate decisions if they have more knowledge and skills. Every company faces many obstacles. To have great decision makers, managers need to guide their employees to obtain more knowledge. Getting employees to be dedicated is a struggle they might face. It takes a lot of time and commitment from employees and it might be hard to get that cooperation. This makes it even more crucial for companies to encourage more learning. Employees with knowledge and good decision-making skills will help the organization as a whole. It will contribute to company expansion and help them remain competitive. Ultimately, good decision-making is the leading force to an organizations success.
     Since decision-making is vital to an organizations success, it is very important to gain as much knowledge as possible to help make the best decisions possible. Learning does not only impact decision-making skills, but it also has a positive effect on job performance. Employees will perform their jobs better if they have a lot of knowledge and expert skills. People who work in a business are always learning. Learning is significant for tasks to get done properly. If someone is not willing to learn, they wont be able to fulfill tasks and responsibilities.
     Some workers may be nervous and scared about learning new things in a business. They might be worried that they are not going to understand new tasks or catch on fast. A good organization will be ready to guide employees in the right direction and teach them through reinforcement and observing others. Gaining this new knowledge will keep employees ready to learn the latest techniques. The best way to teach employees things is through active participation and hands on activities.
     As I have mentioned before, new knowledge leads to great decision-making skills. Decision-making is an essential part of an organization. Employees make several decisions each and every day, so it is important for them to be ready at any time to make speedy and effective decisions. There are many types of business decisions and they include programmed decisions, non-programmed decisions, strategic decisions, tactical decisions, and operational decisions. Programmed decisions are decisions that are automatic and are based on the employee’s intuition (Griffin). This type of decision could have bad results since decisions are based on instincts and not well thought out.
     Many problems can arise if decisions are poorly made. Relying on gut instincts can be very risky and lead to bad results. This is detrimental to an organization and problems like this can ruin everything. In order to prevent problems from arising, companies can be proactive and make necessary changes.
     There are many ways that organizations can improve the decision making process of their employees. Training and development are two concepts that are very popular. Training teaches employees to do specific job tasks through either classroom development or on-the-job experience. On-the-job training allows workers to learn by actually performing the tasks of the job, while classroom training uses lectures, videotapes, and Web-based training. Development is training that improves the skills and knowledge of managers and professionals. Training and development are also used to improve the skills of the employees in their present positions and prepares them for increased responsibility and job promotions. Companies are engaging in more training exercises to help their employees be even better at the many tasks that they already do. Today, technology has been a very popular training tool. Another way to train employees is through advice and knowledge from older and more experienced workers. This type of training is more personal and can really help the colleagues connect and relate to each other. For instance, if a new employee spends the day learning how to perform certain tasks, they are getting a more personal and hands-on type of training. Active participation seems to be a more effective training technique used in businesses. All of the knowledge acquired through training will be important when it’s time to make important decisions. Every decision made will eventually affect the company and hopefully it does so in a positive way. Can you imagine how your company's bottom line would improve if all its managers' decisions improved by as little as 20%? One out of five costly mistakes or missed opportunities--in developing new products, in making acquisitions, in strategy formulation--would be replaced by better choices with greater value to the organization. The impact could be enormous (Harvard Management Update).





References

Griffin, Dana. “Decision Making Strategies in Business.” Chron. Web. 2 April 2013.
  
     <http://smallbusiness.chron.com/decision-making-strategies-business-2677.html>.

Harvard Management Update. “Make Better Decisions.” Harvard Business. Web. 2 April

     2013. <http://blogs.hbr.org/hmu/2008/02/make-better-decisions.html>.

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